Organizational Design & Effectiveness

Organizational Design & Effectiveness

Organizational design is the way an organization is structured and operated by its employees. It involves both planning for success and creating the necessary processes required to achieve the goals. This may include defining work specialization, departmentalization, chain of command, span of control, centralization / decentralization of tasks, and formalization. Once the design of an organization has been developed, organizational effectiveness can be measured by reviewing which objectives are achieved and how they are achieved. An effective operating model enables organizations to deliver growth and scalability, improve the customer experience, drive operational efficiency, and develop a sustainable business.

At Ricardo Strategic Consulting (RSC), our team of experienced consultants work with leaders to develop / clarify the organizational strategy, then cascade the results into an operating model, organizational structure, and processes. We leverage industry-leading tools and methodologies and work collaboratively with leadership to:

  • Align leaders around a shared and compelling purpose
  • Clarify the strategy so it is fit-for-purpose and can be implemented
  • Develop an operating model that manages competing priorities and ensures that everything the business does adds value to the bottom line
  • Design a detailed organizational structure that aligns with the operating model and focuses employees on doing the right things
  • Develop effective governance processes that help the organization work

Our capabilities include:

  • Process mapping and optimization: Our teams interact with internal and external stakeholders to quickly understand key tasks and processes. We then organize and optimize these processes to ensure that deliverables are achieved in the most effective and efficient way
  • Data driven insights: Combining our wide portfolio of relevant project experiences with access to industry databases and deep analytical expertise, the RSC team can define and measure the metrics for success in the workplace
  • Transparent and detailed design: We are able to provide granularity on the organization structure design – the roles, accountabilities, decision rights, rewards, and competencies needed, along with actions to be performed to drive internal behaviour change
  • Collaborative work model: Our commitment to transparency, communication, and cooperation aligns key stakeholders throughout the process